wR
wicus R
1 reviews | Active since Mar 2014
10 Jul 2015, 09:09
Repair Centre not taking calls
I haned my phone in for repairs, got an sms with a price for repairs, as this is an insurance claim I need a damage report. I tried phoning the repair centre yesterday (09/07/2015) at 12:10PM and now (10/07/2015) at 09:06am.<br> Get an answering machine stating that the repair centre is only open between Monday and Friday 8am to 5pm ... but I am phoning in this time frame so how must I get hold of anybody to assist me????<br> Job card number -> FMZCS***
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MTN South Africa's replyOfficial
10 Jul 2015, 12:30Hello golfstok,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply10 Jul 2015, 12:30
Official
Hello golfstok,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***