NX
NOLUSINDISO X
1 reviews | Active since Apr 2019
18 Apr 2019, 17:56
REPAIR
I BOUGHT A PHONE HUAWEI P20 IN CONTRACT BUT NOT INSURED LAST YEAR JULY BUT I'VE GOT A PROPLEM IT SHOWS NO SERVICE WHEN I PUT MY SIM CARD ,I WENT TO MTN YESTERDAY THEY TOLD ME ITS A SIM CARD READER PROBLEM I MUST GO TO VODACOM TO FIX IT BUT MY PHONE IS STILL HAVE A WARRANTY AT MTN,WHY I MUST I GO TO VODACOM ,I REALLY DONT KNOW PLEASE HELP I DONT HAVE PHONE NOW.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
23 Apr 2019, 09:19 Good day Nolunsindiso Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. Please advise which MTN store asked you to go to Vodacom also what time can I call you. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply23 Apr 2019, 09:19
Official
Good day Nolunsindiso Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. Please advise which MTN store asked you to go to Vodacom also what time can I call you. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
NX
NOLUSINDISO X's updateReviewer Update
03 May 2019, 15:30Good day ,
Thank you its MTN in Vincent east london eastern cape,you can call me any time.
Nolusindiso
NX
NOLUSINDISO X's update03 May 2019, 15:30
Reviewer Update
Good day ,
Thank you its MTN in Vincent east london eastern cape,you can call me any time.
Nolusindiso