Renewal
<p>Hello</p> <p> </p> <p>Been trying to renew my contract with MTN Direct Coprorate section for two weeks now, but nobody is interested in doing the renewal.</p>
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MTN South Africa's replyOfficial
10 May 2017, 18:37Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,
MTN South Africa's reply10 May 2017, 18:37
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,