LT
Lesley T
1 reviews | Active since Nov 2018
03 Jan 2019, 13:58
Removing legal status!!!! ****ed off
I am so upset with the service I'm getting. I received a paid up letter on the 9th of November 2018, and after several calls to the call centre and the store (Vangate Mall, Athlone, 7764) the legal status on my account is still not removed. On the 27th December 2018, I went to the above mentioned store, they "logged a call" and told me it'll take 24 hours. Today the 3Rd of January 2019 I'm still waiting for the status to be removed. How slow can the service get? How many more calls needs to be logged?
This network is baaaaaaaaaad, I must say I'm a very unhappy client
Some assistance would be great
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Replies (1)LT
Lesley T's updateReviewer Update
17 Jan 2019, 11:23Hi Rosanne,
Still haven't received your email but besides that how long does MTN take to complete a contract? I have been waiting for almost 3 weeks now
This network and the service clients get really sucks
I waste my time, money and energy. I have been trying to get the legal status removed that took me about 2 months and having to apply for a new contract, which I'm currently waiting for almost 3 weeks for feedback from MTN.
Management seriously need to sort out communication to customers and the service we get, its terrible
LT
Lesley T's update17 Jan 2019, 11:23
Reviewer Update
Hi Rosanne,
Still haven't received your email but besides that how long does MTN take to complete a contract? I have been waiting for almost 3 weeks now
This network and the service clients get really sucks
I waste my time, money and energy. I have been trying to get the legal status removed that took me about 2 months and having to apply for a new contract, which I'm currently waiting for almost 3 weeks for feedback from MTN.
Management seriously need to sort out communication to customers and the service we get, its terrible