RL
Ronel Li.

1 reviews | Active since Mar 2009

11 Feb 2016, 12:33

REMOVE my number!

Just had a call ON BEHALF of MTN. <br> <br> Had a missed call from Dbn *** last week. Ignored it. <br> <br> Just had a call from the same number. Consultant asked to speak to another person, I asked why. She wanted to offer him a contract with MTN, I said NO THANK YOU, quite happy with the current arrangement. <br> She abruptly hung up on me. <br> <br> Immediately got a sms : 'thank you for your interest in Mobiles Plus. We will keep you updated on our deals and specials. For queries ..... The Mobiles Plus Team\<br> <br> Please listen clearly. NOT INTERESTED. Did not request the phone call OR the sms. REMOVE the number from your database with immediate effect. <br> <br> thank you."

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 Feb 2016, 11:51
Official
Hello mrsli,

We are truly sorry for the inconvenience caused.

We have now escalated your complaint to Mobile Plus and requested your number to be removed from their data base.

Regards
Tim
MTN Complaints Management Team: REQ:***

Best regards,