MM
Maki M
1 reviews | Active since Jan 2015
15 Apr 2016, 15:11
remove my name from mbd
im receiving letters that I owe mtn and my name is with mbd . I responded asking which number do I owe , they don't know and I never had mtn account please take out my name from mbd , because I don't have clarity or please make enquiries and give statement that shows my account , date of whateverver that I have with mtn and my signature from mtn and why my name is with mbd. I need a proof<br> <br> <br> please remove my name from mbd <br> <br> <br> Client Account Number: 9A*** <br> MBD Ref Number: *** <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Apr 2016, 23:22Hello masites1,
We are truly sorry for any inconvenience caused.
We have now forwarded your complaint directly to the management team within our Legal Department.
However we've perused the account and see that there has been no payment received on the account since the 20th of September 2012. There was a credit that depleted invoices from the 21st of November 2011 up until the 20th of September 2012. We've requested that they investigate and make contact yourself.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for any inconvenience caused.
We have now forwarded your complaint directly to the management team within our Legal Department.
However we've perused the account and see that there has been no payment received on the account since the 20th of September 2012. There was a credit that depleted invoices from the 21st of November 2011 up until the 20th of September 2012. We've requested that they investigate and make contact yourself.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
Best regards,
MTN South Africa's reply18 Apr 2016, 23:22
Official
Hello masites1,
We are truly sorry for any inconvenience caused.
We have now forwarded your complaint directly to the management team within our Legal Department.
However we've perused the account and see that there has been no payment received on the account since the 20th of September 2012. There was a credit that depleted invoices from the 21st of November 2011 up until the 20th of September 2012. We've requested that they investigate and make contact yourself.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for any inconvenience caused.
We have now forwarded your complaint directly to the management team within our Legal Department.
However we've perused the account and see that there has been no payment received on the account since the 20th of September 2012. There was a credit that depleted invoices from the 21st of November 2011 up until the 20th of September 2012. We've requested that they investigate and make contact yourself.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
Best regards,