1 reviews | Active since Mar 2009
removal of data package
<p>I was told that the 100 meg recurring data had been removed 2 days ago and yet yesterday I received an sms to say that it was loaded for this month again. Please check that it was removed and if so why was it loaded for this month. reference REQ:***</p>
Good Day Temmerpj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the data bundle was removed from your account.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Good Day Temmerpj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the data bundle was removed from your account.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***