cA
caileen A
1 reviews | Active since Dec 2017
06 Feb 2019, 23:41
Relieved service
Good day just would like to apologize to Lerato of Mtn Newtown junction as much query has being resolved and would like to thank her for standing firm to still handle my problem however I would like to also thank calvin I think for the quick response and speedy reply appreciated for the effort and I hope in future their won't be any more Hassel's with any other customer hence I don't see why the other Mtn sales consultants feels offensive but never the less received a quick and easy service thank you
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Feb 2019, 08:37Good day Caileen,
Thank you so much for take time out to post this compliment about Lerato and the team. I know this matter as I had escalated it to the store and regional management. Lerato responded promptly and advised me the matter had been sorted after having faced system issues.
Hard work will certainly not go unnoticed as this compliment will be forwarded to her and her management team.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you so much for take time out to post this compliment about Lerato and the team. I know this matter as I had escalated it to the store and regional management. Lerato responded promptly and advised me the matter had been sorted after having faced system issues.
Hard work will certainly not go unnoticed as this compliment will be forwarded to her and her management team.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply07 Feb 2019, 08:37
Official
Good day Caileen,
Thank you so much for take time out to post this compliment about Lerato and the team. I know this matter as I had escalated it to the store and regional management. Lerato responded promptly and advised me the matter had been sorted after having faced system issues.
Hard work will certainly not go unnoticed as this compliment will be forwarded to her and her management team.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you so much for take time out to post this compliment about Lerato and the team. I know this matter as I had escalated it to the store and regional management. Lerato responded promptly and advised me the matter had been sorted after having faced system issues.
Hard work will certainly not go unnoticed as this compliment will be forwarded to her and her management team.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,