Rejecting Port

<p>MTN have rejected my new networks requests to port my two prepaid numbers. </p> <p> </p> <p>I have been trying to get this done since 3/08/2016, my new network has requested the port three times. 3/08/2016 + 5/08/2016 + 8/08/2016.</p> <p> </p> <p>I was told to call MTN, when I got through to their porting section I was told I needed to get my new network to resend the port request because they need to manually approve the port. </p> <p> </p> <p>When I called yesterday 8/08/2016 after getting my new network to close the request and reopen I was told they had gone home and need to call in the morning. Still no feedback from MTN. I called this morning 9/08/2016 to be told "Let me check if they are there", I was then told nobody is there and only they can help me. </p> <p> </p> <p>I do not owe MTN any money as these are two prepaid numbers. I do not understand how something other networks do in a day has taken MTN a week and still can't be done right. My numbers also have not been ported in the last two months. </p> <p> </p> <p>MTN are *******ly holding my numbers without just cause. I will not stand for this behavior of being bul**** into submission and I will not leave this. We are spammed by MTN at least 5 times a day with junk sms and still have to deal with hassles like this. This is the reason I am moving away from their network. Poor customer service. </p> <p> </p> <p>Does it mean because I pay to use your network you have the right to spam me with junk I have not asked for?</p> <p> </p> <p>Vodacom last year gave me not one hassle porting away from their network.</p> <p> </p> <p>Service like this in 2016 is terrible and we as consumers should not be subjected to this type of bullying. </p> <p> </p> <p>Hopefully somebody with any power at MTN reads this and does something about it. I will do my best to not promote MTN and make sure people know not to go near your network. </p> <p> </p> <p>I have wasted so much time and money running backward and forward getting this port request closed, reopened and sent again to MTN. I refuse to give up my numbers because of this delaying tactic. </p> <p> </p> <p>I will call MTN ever 5 minutes to get this resolved. I want my numbers released by this corporate trying to bully me into submission.</p> <p> </p> <p>This is the same MTN subjected to a fine in Nigeria for not complying with regulations and deactivating non-RICA'ed Sim cards.</p> <p> </p> <p>In this instance you have not comp**** with the Telecommunications act regarding the Mobile Number Portability regulations and allowed me to move to another network at my request to do so. </p> <p> </p> <p>Will you contact me MTN? </p>