regret

<p>I am currently on an mtn contract which I had upgrade last year 2015 and on a topup package, which I never had any problems with the amount debited for the product or services rendered except the network which is terrible.</p> <p>Earlier April I was debuted more than my monthly instalment and enquired about with the call centre and told that I had changed my usage limit,and told I was at fault that i have changed and to my suprise I took that though with confusion and was advised that it has been rectified and won't happen again. And the following month of May an extra R237.03 was debited off my account again . Visited an mtn branch where I required a over the counter assstance. I was told they can't give a reason for the on going debits as my contract is on topup package a call will be lodged and provided with a reference number called a USD*** & USD*** ,And after a week i do a follow-up I was told my case has been declined and that the debit was correct. I am really tired with mtn and regret the day I choose them as my service provider who charges amounts that are unreasonable and not due to them.</p> <p>And I now request for a contract date stating when is my contract ending and cancel it. Will take the up with the CPA</p>