Refusing to give Detailed Itemised Billing

I received my statement for the period 13 Dec 2014 - 13 Jan 2015 for my 071...8751 contract and noticed the amount of R189.22 airtime transfer. When I called their 808 number, they could see the details of the recepients and I asked for an itemised billing. They sent it, but on the documents I could not see the details for the charges and numbers relating to the amount above. <br> <br> On the 26th Feb, I did a screen grab showing them details of what I need and even ask them to at least show me on which page are these details if I am missing something. On March 6 they asked details for security check and I gave them.<br> <br> On March 12, I got a one line email \Please be advised that the itemized bill shows you the detailed activity and transaction of a specific number". <br> <br> They don't even say which page as I asked for assistance<br> <br> This thing above shows that they just do not want to assist and I cannot wait for my contracts to end so that I can go somewhere else. I spend so much on MTN and they just put it in my face with their arrogant and *********** staff who do not care about customers <br> """