1 reviews | Active since Nov 2013
Refuses to Cancel My Contract
<p>MTN just doesnt want to cancel my contract, i called a month before my contcat ended to give a notice, i even have a reference number for this but they keep deducting money from my account. i will never ever use MTN in my life because of this. when you want to upgrade they are very fast but to cancel a contract they will promise to do it but they dont and they dont even get back to me and update me</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly provide us with the number in question or account number for us to be in a position to resolve your problem accordingly.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly provide us with the number in question or account number for us to be in a position to resolve your problem accordingly.
warm regards
mike
REQ:***
My number is ********** and my account number is N ********** , my reference number for the cancelation is ********** 60. if this can be resolved as soon as posible because its been months now
My number is ********** and my account number is N ********** , my reference number for the cancelation is ********** 60. if this can be resolved as soon as posible because its been months now
No Reply no phone call for 2 days, but you say you strive to deliver good service? I will take this further
No Reply no phone call for 2 days, but you say you strive to deliver good service? I will take this further