Refused to assist me while the items where still under warranty

<p>I purchsed 2 MTN tablets for my kids on the 6th of January 2015 and since then the both the tablets have broken 1 has a cracked screen and the other does not read the sim card inserted when i took the tablets to the MTN store i was told that they can not assist as i do not have the original packaging the tablets came in. This is outrageous as i still have the receipt of purchace and the warranty is for 24 months which still is still applicable. Such a stupid rule would mean we as consumers would need to keep original packaging for every item we puchace. The customer service is terrible and the and that after care is non existant. Should you wish to follow up with me on this mateer feel free to email me I do not wish to speak to the rude and abrupt staff at the MTN store. </p> <p>Regards,</p> <p>****ed off packaging</p>