PC
PJ C
1 reviews | Active since Oct 2011
19 Jun 2015, 16:37
REFUSE TO SENT INVOICE
MTN refuses to send me my invoice in pdf format. I've raised this issue every month since March. Emails in june MTN have not even bothered to reply to. POOOOOOR Service.<br> <br> ticket numbers:<br> #***3<br> #***9<br> #***9<br> #***<br> #***<br>
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Replies (1)
MTN South Africa's replyOfficial
01 Jul 2015, 15:27Hello Exile13,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences and the delayed duration spent on trying to resolve the query. We completely understand the frustration it causes.
Please be advised that there was a delay due to the Industrial MTN
Strike. The statements have now been emailed to you on ***
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences and the delayed duration spent on trying to resolve the query. We completely understand the frustration it causes.
Please be advised that there was a delay due to the Industrial MTN
Strike. The statements have now been emailed to you on ***
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
MTN South Africa's reply01 Jul 2015, 15:27
Official
Hello Exile13,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences and the delayed duration spent on trying to resolve the query. We completely understand the frustration it causes.
Please be advised that there was a delay due to the Industrial MTN
Strike. The statements have now been emailed to you on ***
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences and the delayed duration spent on trying to resolve the query. We completely understand the frustration it causes.
Please be advised that there was a delay due to the Industrial MTN
Strike. The statements have now been emailed to you on ***
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,