REFUSE TO SEND CUSTOMERS THEIR CELL PHONE ACCOUNTS

Dear HelloPeter,<br> <br> I HAVE FOR THE LAST THREE MONTHS BEING REQUESTING MY ACCOUNTS VIA EMAIL FROM MTN FOR THE CELL PHONES REGISTERED WITH THEM. <br> <br> THEY SEND YOU AN SMS ON YOUR CELL PHONE NUMBER AND WHETHER OR NOT YOUR PHONE IS COMPATIBLE, YOU MUST ACCEPT IT.<br> <br> THEY DO NOT POST THEM STATEMENTS ANYMORE - THE BRANCHES WON'T GIVE YOU PRINTOUTS, THEY TELL YOU TO CONTACT HEAD OFFICE.<br> <br> HEAD OFFICE HAS A BUNCH OF GHOSTS WORKING THERE, BECAUSE NO ONE RESPONDS<br> <br> THEY REFUSE TO COMPLY WITH WHAT IS MY LEGAL RIGHT TO HAVE ACCOUNTS ON WHICH I AM ABLE TO SEE WHAT I AM BEING CHARGED FOR.<br> <br> THEY THINK THEY ARE UNTOUCHABLE - THEY ARE DEFINITELY UN-CONTACTABLE - YOU CAN PHONE THEM - THEY EITHER PUT YOU ON HOLD OR JUST CUT YOU OFF - THEY HAVE SOME PATHETIC MESSAGE WHEN DIALING 803 ABOUT THEY ARE NOT ABLE TO CONNECT YOU TO CERTAIN DEPARTMENTS.<br> <br> THEIR CUSTOMER SERVICE IS NON EXISTENT AND THEY THINK THEY ARE UNTOUCHABLE AND DON'T HAVE TO BE HELD RESPONSIBLE FOR THEIR ACTIONS.<br> <br> THE NEXT COMPLAINT WILL BE FORWARDED TO CONSUMER COUNCIL AND THEY WILL BE REPORTED FOR NON-COMPLIANCE OF A CUSTOMERS REQUEST.<br> <br> THEY HAVE BECOME THE MOST PATHETIC SERVICE PROVIDER!!