1 reviews | Active since Dec 2016
Refuse to block phone and 808 + 809 numbers not functioning
<p>My dauthers phone ****** and tried to block phone. All mtn numbers disconnect as soon as you get transferred to agent and self service not available. Tried email but no reply. Phoned lydenburg brance and employee was arrogand and plain get lost attitude. Since sunday i cannot block phone.</p>
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have noted that a SIM Swap was successfully processed on 2016-12-20 for the ****** mobile number, we have requested further assistance from the relevant functional unit to assist with blocking the handset.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have noted that a SIM Swap was successfully processed on 2016-12-20 for the ****** mobile number, we have requested further assistance from the relevant functional unit to assist with blocking the handset.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***