REFUSAL TO REPAIR PHONE WITHIN WARRANTY PERIOD

CELLPHONE HANDED IN FOR REPAIR STILL WITHIN WARANTY PERIOD BUT MTN REFUSES TO FIX THIS YET IT IS THEIR ADMINISTRATIVE PROBLEMS THAT LEAD TO THE DELAY.<br> <br> EVIDENCE AVAILABLE AND SUBMITTED TO SUBSTANTIATE THAT THE DELAY OR ERROR WAS NOT ON CLIENT SIDE BUT ON ONE OF MTN INTERNAL DEPARTMENTS. THESE DEPARTMENTS ARE APPARENTLY UNABLE TO COMMUNICATE DIRECTLY WITH EACH OTHER. THIS SERVICE IS VERY VERY BAD AND HAS CAUSED ME A NIGHTMARE TO JUST TALK TO A HUMAN WHO WILL TREAT YOU WITH DISRESPECT. VERY BAD SERVICE. I AM STILL WAITING FOR ASSISTANCE BUT WILL LIKE TO TAKE THIS MATTER THROUGH FOR LEGAL ACTION