REFUNDING MY MONEY

I WAS DEBITED WITH R2300 ON THE 21ST NOVEMBER 2015, I CALLED THE SAME DAY AND I WAS TOLD THAT IT WILL BE INVESTIGATED AS MY CONTRACT IS R200..<br> <br> I CALLED TUESDAY THE 24TH NOVEMBR AND I WAS TOLD THAT MY MTN ACCOUNT WAS DEBIT WITH R2061.98 AND I THEN ASKED FOR THE MONEY TO BE TRANSFERRED INTO MY BANK ACCOUNT AND I WAS TOLD IT WILL TAKE 5-7 WORKING DAYS TO REFUND INTO MY BANK ACCOUNT..<br> <br> TO DATE I HAVE NOT RECEIVED A CENT AND I SPOKE TO A MANGER BY THE NAME OF DEVAN ON THE 3/12/2015 AND HE TOLD ME THAT SOMEONE WOULD GIVE ME FEEDBACK WITHIN 24HOURS AND I STILL HAVENT HEARD ANYTHING FROM ANYONE<br> <br> EVERY DAY I GET DIFFERENT STORIES FROM CALL CENTRE AGENTS<br> <br> I AM SICK AND TIRED OF PHONING EVERYDAY AND GETTING NOWHERE I NEED MY MONEY BACK AS SOON AS POSSIBLE AS I HAVE OTHER RESPONSIBILITIES<br> <br> FROM MY FIRST DAY WITH MTN I HAVE HAD **** SERVICE AND I WILL TAKE THEM TO THE OMBUDSMAN IF I DONT GET MY MONEY BACK<br> <br> EVEN CUSTOMER SERVICES E MAILS ARENT BEING RESPONDED TO