KR
Kumaren R
1 reviews | Active since Oct 2017
04 Dec 2017, 13:57
refund still pending
Dear Itumeleng,
The R1389 is now on my MTN account and the total amount that need to be refunded is R11112 and not R9723. When can I expect a refund please??
Thanks and Kind Regards, Dr K Ramsamy
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MTN South Africa's replyOfficial
07 Dec 2017, 10:49Good day Kumaren,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We however have been unable to get hold of you on the number you have provided.
Should this matter not be resolved please re-post with more details to your concerns. Details such as you ID number and the mobile number in question.
Best regards,
MTN South Africa's reply07 Dec 2017, 10:49
Official
Good day Kumaren,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We however have been unable to get hold of you on the number you have provided.
Should this matter not be resolved please re-post with more details to your concerns. Details such as you ID number and the mobile number in question.
Best regards,