MD
Mash D
1 reviews | Active since Apr 2017
04 May 2018, 08:32
Refund stiil pending from February to date
MTN still continues to to undermine their clients . I think MTN needs a wake -up call so that they can start appreciating were their salaries comes from . Below is the response from the MTN Complaints Analyst .This is to tell you that a lot of money is being used for their own personal use .If a Complaints Analyst can lie what about the rest .PLEASE SEE BELOW Thank you for your post. We sincere apologized for any inconvenience incurred. Kindly be advised that the journal credit for R4334.43 was passed to the account. The refund for R -3,991.83 was requested and will be refund to your bank account (bank details confirmed on line with me in +-5working days. Kind regards, Alice van der Merwe Complaints Analyst
and still to date my money has not been paid back .WHAT are other steps must I follow .Can an expert advise me to even take further action .
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Replies (3)MD
Mash D's updateReviewer Update
31 May 2018, 12:17MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid .
Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing .
Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem .
MD
Mash D's update31 May 2018, 12:17
Reviewer Update
MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid .
Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing .
Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem .
MD
Mash D's updateReviewer Update
31 May 2018, 12:21MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid .
Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing .
Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem .
MD
Mash D's update31 May 2018, 12:21
Reviewer Update
MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid .
Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing .
Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem .
MD
Mash D's updateReviewer Update
31 May 2018, 12:21MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid .
Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing .
Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem .
MD
Mash D's update31 May 2018, 12:21
Reviewer Update
MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid .
Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing .
Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem .