Refund owed

The refund for R -2,726.68 has been requested as per REQ:***. Please allow +-5 working days for this to be finalized.<br> <br> Kind Regards,<br> <br> Alice van der Merwe<br> <br> ***<br> <br> Afternoon Alice <br> <br> I have still not received the refund, what is the hold up?<br> <br> Andre<br> Hello Andrejubelius,<br> <br> Thank you for your post<br> <br> We apologize for the delayed response and for any inconvenience incurred.<br> <br> Please note that we have escalated the query to our banking department for further assistance.<br> <br> We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.<br> <br> Kind Regards<br> Siphumezo<br> REQ:*** <br> <br> 24 Feb 2016<br> I am still waiting for feedback as the where in the process the refund is and when it will be paid. If I do not hear anything within 2 days regarding when the money will be back in my account I am going to get my lawyer involved!!<br> <br> Andre Jubelius