LA
Lindsay A
1 reviews | Active since May 2019
10 May 2019, 08:23
Refund not received
Need my refund. Tired of the lies. Such a bad company to deal with honestly. I thought i government was dishonest but damn, MTN is tops now on my list. Ref: 1- ********** 6563, Ref: ********** 83, Ref: #214838, Ref: #269125. Time for me to use my clientel legal account.
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MTN South Africa's replyOfficial
13 May 2019, 10:52Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you, unfortunately there was no answer. Kindly respond to the e-mail I sent to you so we can investigate the matter.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you, unfortunately there was no answer. Kindly respond to the e-mail I sent to you so we can investigate the matter.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply13 May 2019, 10:52
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you, unfortunately there was no answer. Kindly respond to the e-mail I sent to you so we can investigate the matter.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you, unfortunately there was no answer. Kindly respond to the e-mail I sent to you so we can investigate the matter.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,