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nabelani S
1 reviews | Active since Oct 2016
01 Oct 2019, 08:36
REFUND MY ACCOUNT... BAD CONTRACT DEAL....MISLEADING CLIENTS
I am HIGHLY DISSAPPOINTED WITH THE SERVICE RECEIVED. I've had a data package for a couple of years, the past 3 years has always on a monthly top up. In August one of your consultants calls me to offer 2G for R89 fr teh next 24 months as I was paying R95 every month. The offer was good and the debit order was meant to go off from end Augst, its now the 01 October, I see a debit order of R499 from my account. What the hell is this!! Please urgently reverse this amount back t my bank account and I am considrin cancelling this data contract as what was communicated is not what has happened....
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Replies (3)nS
nabelani S's updateReviewer Update
01 Oct 2019, 09:28my cellphone number is ***
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nabelani S's update01 Oct 2019, 09:28
Reviewer Update
my cellphone number is ***
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nabelani S's updateReviewer Update
01 Oct 2019, 12:31I never took a contract. Ive always had my apple ipad. which I was paying R90 evey mnth. I never received a device. Your consultant called me to offer 2G for R85 for 24 month. By no means did I commit on getting a device and that contract.... Please revisit my call with your consultant. Please URGENTLY call me so I can explain this ...I REGRET TAKING TEH CALL FROM MTN... I am highly irritated, disturbed and ANGRY right now!! My cellphone nbumber is ***
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nabelani S's update01 Oct 2019, 12:31
Reviewer Update
I never took a contract. Ive always had my apple ipad. which I was paying R90 evey mnth. I never received a device. Your consultant called me to offer 2G for R85 for 24 month. By no means did I commit on getting a device and that contract.... Please revisit my call with your consultant. Please URGENTLY call me so I can explain this ...I REGRET TAKING TEH CALL FROM MTN... I am highly irritated, disturbed and ANGRY right now!! My cellphone nbumber is ***
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nabelani S's updateReviewer Update
17 Jul 2020, 09:14This is still an ongoing issue...... I received a mail 2 weeks ago apparaently I owe MTN +R4500 on an enquir that has not been resolved. I never received a contract, this has still not been resolved after 6 months. I am really dissappointed and disgusted by your service...... Please urgently correct this
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nabelani S's update17 Jul 2020, 09:14
Reviewer Update
This is still an ongoing issue...... I received a mail 2 weeks ago apparaently I owe MTN +R4500 on an enquir that has not been resolved. I never received a contract, this has still not been resolved after 6 months. I am really dissappointed and disgusted by your service...... Please urgently correct this