sM
siphesihle M
1 reviews | Active since Apr 2012
19 Jun 2018, 13:40
Refund me.
Let me be very clear and precise. I want my money. I was upgraded without consent. I've since cancelled everything with you - now I want my refund.
And seeing as how this has been going on for 6 months without as much as a hint of regret from your side - I now require compensation for the upset and frustration caused to me.
Please note; I am not going to go away until this is resolved.
Minimal regards,
Helpful (0)
Replies (6)0
Replies (6)
MTN South Africa's replyOfficial
19 Jun 2018, 13:55Thank you for your post.
We sincere apologized for any inconvenience incurred.
As per the system the refund for R989.67 has been placed to the bank account as per the bank details we have on the system . The refund was done on the 8-6-2018.
Please follow up with Absa bank..
Unfortunately we do not assist with compensation .
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply19 Jun 2018, 13:55
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
As per the system the refund for R989.67 has been placed to the bank account as per the bank details we have on the system . The refund was done on the 8-6-2018.
Please follow up with Absa bank..
Unfortunately we do not assist with compensation .
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
sM
siphesihle M's updateReviewer Update
19 Jun 2018, 15:43Alice,
Had you read any of my responses you'd know that I was refunded in short.
How many times must I say this?????
You know what, call me.
sM
siphesihle M's update19 Jun 2018, 15:43
Reviewer Update
Alice,
Had you read any of my responses you'd know that I was refunded in short.
How many times must I say this?????
You know what, call me.
sM
siphesihle M's updateReviewer Update
19 Jun 2018, 15:45Call me.
sM
siphesihle M's update19 Jun 2018, 15:45
Reviewer Update
Call me.
sM
siphesihle M's updateReviewer Update
19 Jun 2018, 15:48Did you listen to the call conversation *** & ***???????????????
After I asked a number of times - if I was taking chances I'd have let this go along time ago.
But clearly, I'm not taking chances.
REFUND me in full.
Call me.
sM
siphesihle M's update19 Jun 2018, 15:48
Reviewer Update
Did you listen to the call conversation *** & ***???????????????
After I asked a number of times - if I was taking chances I'd have let this go along time ago.
But clearly, I'm not taking chances.
REFUND me in full.
Call me.
sM
siphesihle M's updateReviewer Update
19 Jun 2018, 15:48Did you listen to the call conversation ********** 87 & ********** 82???????????????
After I asked a number of times - if I was taking chances I'd have let this go along time ago.
But clearly, I'm not taking chances.
REFUND me in full.
Call me.
sM
siphesihle M's update19 Jun 2018, 15:48
Reviewer Update
Did you listen to the call conversation ********** 87 & ********** 82???????????????
After I asked a number of times - if I was taking chances I'd have let this go along time ago.
But clearly, I'm not taking chances.
REFUND me in full.
Call me.
sM
siphesihle M's updateReviewer Update
19 Jun 2018, 15:49Call me.
sM
siphesihle M's update19 Jun 2018, 15:49
Reviewer Update
Call me.