FM
Florence M
1 reviews | Active since Mar 2009
24 Dec 2016, 20:12
Refund and ******* deductions
<p>Hi. I cancelled my contract on 19 Dec 2016 effective 22 December 2016 and I am still waiting for my refund.</p>
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MTN South Africa's replyOfficial
28 Dec 2016, 21:34Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that an amount of R 440.63 (including vat) will be refunded to your bank account once the banking details have been verified, please allow +/- 5 working days for this to be resolved.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply28 Dec 2016, 21:34
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that an amount of R 440.63 (including vat) will be refunded to your bank account once the banking details have been verified, please allow +/- 5 working days for this to be resolved.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,