kM
khahliso M
1 reviews | Active since Nov 2016
24 Nov 2016, 18:56
refund
<p>I reported a ********** upgrade and it was cancelled. I just want to know when mtn is going to pay my money they debited. What procedures do I have to follow? Which department should I contact?</p>
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MTN South Africa's replyOfficial
27 Nov 2016, 19:45Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that a journal request has been logged by a ***** department for the difference in subscription on the affected invoices, we will notify you once the credit reflects on the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Ref#:***
Best regards,
MTN South Africa's reply27 Nov 2016, 19:45
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that a journal request has been logged by a ***** department for the difference in subscription on the affected invoices, we will notify you once the credit reflects on the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Ref#:***
Best regards,