EM
Ellen M
1 reviews | Active since Jun 2017
15 Aug 2019, 16:13
Refund
Mtn debited an amount that was not agreed as it failed to cancel an upgrade. I was debited over 1600 instead of R920.
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MTN South Africa's replyOfficial
22 Aug 2019, 17:50Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management Team
Warm Regards
Sizwe Schoeman Complaints Management Team
Best regards,
MTN South Africa's reply22 Aug 2019, 17:50
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management Team
Warm Regards
Sizwe Schoeman Complaints Management Team
Best regards,