CP
Carel P
1 reviews | Active since Mar 2015
29 Nov 2015, 08:50
reference number: ***
Still not fixed. One month later ?? No feedback or anything from MTN's side.....<br> <br> reference number: ***
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Replies (1)
MTN South Africa's replyOfficial
30 Nov 2015, 09:39Hello ThisisEnough,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We can confirm that the contract was cancelled on the 6th of November 2015 and the last two invoices were credited with a total amount of R2841.01 on the 9th of November 2015.
The contract is now completely cancelled and there has been no further invoice generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We can confirm that the contract was cancelled on the 6th of November 2015 and the last two invoices were credited with a total amount of R2841.01 on the 9th of November 2015.
The contract is now completely cancelled and there has been no further invoice generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply30 Nov 2015, 09:39
Official
Hello ThisisEnough,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We can confirm that the contract was cancelled on the 6th of November 2015 and the last two invoices were credited with a total amount of R2841.01 on the 9th of November 2015.
The contract is now completely cancelled and there has been no further invoice generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We can confirm that the contract was cancelled on the 6th of November 2015 and the last two invoices were credited with a total amount of R2841.01 on the 9th of November 2015.
The contract is now completely cancelled and there has been no further invoice generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,