HF
Herchell F
1 reviews | Active since Nov 2021
08 Nov 2021, 17:39
Reference number : ***
I have a contract with MTN that runs out in 2022. I received a phone call from MTN with regards to the MTN Mega Gigs XL TopUp. I was told over the telephone that should I take the plan, the increase would be R30 on my current contract. I got a bill almost 3 times the amount of my contract and in the invoice it makes mention of Pro rata which was not discussed with me. Please share the telephonic conversation since all calls are recorded
Helpful (0)
Replies (1)0
Replies (1)HF
Herchell F's updateReviewer Update
05 Apr 2023, 11:42I have still have the same issue and its even worse, they claim I owe them R8000 even though I have never ever skipped a single month of paying MTN. In addition, I have forwarded all my proof of payments to them as well
HF
Herchell F's update05 Apr 2023, 11:42
Reviewer Update
I have still have the same issue and its even worse, they claim I owe them R8000 even though I have never ever skipped a single month of paying MTN. In addition, I have forwarded all my proof of payments to them as well