REF NUMBER ***6

Item: MTN South Africa
Rating: 1
Author: Boithatelo S

PAID AT MTN SOUTHGATE, SENT PROOF OF PAYMENT AND STILL NOTHING HAPPENING OR MY ACCOUNT BEING UPDATED. BUT KEEP GETTING SMS'S ABOUT MY SERVICES WHICH WILL BE SUSPENDED FOR NON PAYMENT. WHAT IS GOING ON WITH MTN? PAID ON 03 FEB 2018.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

22 Feb 2018, 20:11

Dear Boithatelo,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of your payment not being allocated.

Should you issue not be resolved, Please send your P.O.P to ***

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

MTN South Africa's reply22 Feb 2018, 20:11

Official

Dear Boithatelo,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of your payment not being allocated.

Should you issue not be resolved, Please send your P.O.P to ***

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

REF NUMBER ***6

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