AS
Andile S

1 reviews | Active since Jun 2020

05 Feb 2022, 00:11

Ref *** [#***] Failing to send decemberITB

Mtn is the customer care is the most useless network provider.. I've been asking for a mere december ITB for this number ***, and i have never received my ITB for the last past 2 weeks.. That was after i've been requesting it through that useless 30988 sms number which doesnt allow you to specify the date of an itb you want instead it gives you a message that says "invalid message sent" it only needs an email adress i even sent an email kind of words like "*** and non of those respondent by phoning to say the email is not working what am i looking for... I'm so disappointed with them.. ITB december *** 2021 is what am looking for only!! Andile ***

0
Replies (2)
AS
Andile S's update07 Feb 2022, 07:06
Reviewer Update
Mtn is the customer care is the most useless network provider.. I've been asking for a mere december ITB for this number **********, and i have never received my ITB for the last past 2 weeks.. That was after i've been requesting it through that useless 30988 sms number which doesnt allow you to specify the date of an itb you want instead it gives you a message that says "invalid message sent" it only needs an email adress i even sent an email kind of words like "*********** and non of those respondent by phoning to say the email is not working what am i looking for... I'm so disappointed with them.. ITB december ********** 2021 is what am looking for only!! Andile **********
AS
Andile S's update07 Feb 2022, 07:09
Reviewer Update
Mtn is the most useless network provider.. I've been asking for a mere december ITB for this number **********, and i have never received my ITB for the last past 2 weeks.. That was after i've been requesting it through that useless 30988 sms number which doesnt allow you to specify the date of an itb you want instead it gives you a message that says "invalid message sent" it only needs an email adress i even sent an email kind of words like "*********** and non of those respondent by phoning to say the email is not working what am i looking for... I'm so disappointed with them.. ITB december ********** 2021 is what am looking for only!! Andile **********