NK
Ntombikhona K

1 reviews | Active since Feb 2024

12 Feb 2024, 12:15

***

MTN has billed me about R1600 for a *****ulent contract that I do not know. I have never signed a contract with MTN. I have no idea which gadget/device that contract was for. I have never used MTN in my entire life, I have always used Vodacom since my first cellphone. I have tried to resolve the matter with them and they asked me to send an affidavit and my ID copy, to them which I did. My contact was Nosipho Mose, who stopped responding to my emails after receiving the required documents that I sent to them. I waited for their response until recently when they decided to hand my account over to their lawyers. My name has been listed negatively on the credit bureau, my record shows that I have unpaid debit orders, all because of MTN *****. I want MTN to correct this as soon as possible.

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