(***) 2 Months and still no resolotion

Item: MTN South Africa
Rating: 2
Author: Theuns B

Looks like MTN can respond on Hello Peter but they cant solve the problem still deducting insurance for the past 2 years that i did not sign up for as i have alternate insurance, i mean really can you believe this costing me money to phone call centers trying to resolve the issue while they are milking me for money !!!!

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

24 Nov 2015, 11:17

Hello Theunisbritz,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department for urgent assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng Rakoena
REQ:***

MTN South Africa's reply24 Nov 2015, 11:17

Official

Theuns B's updateReviewer Update

20 May 2016, 06:28

Still no Resolution ??????????????????????????

Theuns B's update20 May 2016, 06:28

Reviewer Update

Still no Resolution ??????????????????????????