REF ***

My phone was ****** on Friday night 11 pm 9 October. I finally got through to MTN after 3 call failures on Monday Morning the 12th of October. I Blacklisted the number and queried the possibility of the ***** making USSD phone calls if it wasn't even possible for me to make phone calls before loading airtime on. The sim was blacklisted and the appeal was set and I went to and MTN branch in New Town Johannesburg to port my number. I was told that the sim would be active in 24 hours by Christopher who works there. It is now Friday the 16th of October and the number still says no service. I contacted technical support assuming that it might be a technical issue. The asked me to contact them again on Tuesday because they are still trying to figure out when and how the phone was ******. I told them when and how it was ******. Why am I being inconvenienced if the delay is on their side? How long are these people taking just to sort out an appeal? This is bad service I would have expected from CellC. Maybe it was a mistake leaving them in the first place.