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I am sick an tired of MTN service, we make a mistake and paid R6188.42 into MTN account on the 05-08-2015,<br> we received our ref number which we were told our money will be refunded into our account in a weeks time.<br> Last week we spoke to one of MTN's Managers Abdullah which also promised us to have our refund by Tuesday 13th October 2015, well its now Thursday 15th October 2015 an no refund.<br> <br> Whe then called 808 again to speak to Abdullah and all off a sudden he does not work there, we then spoke to several Managers and all off them told us we must go to the bank and ask them to refund, the problem is when you go to the bank they tell you sorry we cannot assist you as MTN has to refund you. When we told it to MTN's lazy ****ing Managers they reckon us that sorry you have lost R6188.42 because MTN will not refund you.<br> <br> SO MTN TELL US NOW WHAT THE **** SHOULD WE DO BECAUSE R6188.42 WILL MEAN NOTHING TO YOU BUT TO OTHER HUMAN BEINGS IT MEANS A LOT.<br> <br> Can some please help me with the ombudsman or any person that can help us number because its been 3 months and we still do not have a refund.