Rediculous customer service

<p>Rediculous service to MTN, smart phone plus together with MTN consultants. I bought contract phone last year and I insured it. I did first claim it worked for only 2 days and did second claim. It's two years now waiting for my phone I am like an idiot now court in between. I am the one contacting them doing constant follow up and they dont even bother to inform me about progress, everyone is telling me different story. That is not fair, they don't forget to do monthly debit order, where is sympathy. It is the phone that i suppose to use for work. Everything that has to do with MTN service is pathetic. Whatever it is wherether it's lost or ****** in between I need it ASAP</p>