1 reviews | Active since Oct 2018
Red is the new Yellow for MTN
After purchasing airtime bundles and converting it to MTN SKY (2 day package) i find myself again' with no airtime. I went through this before and what a schlep to have this sorted out. I run a business and cant afford this lack of service and total disrespect MTN have for their costumers. The last time this happened, i am still waiting for a MTN "yello champion' to have it sorted out. In the meantime it costs me money for airtime that i do not get. i Had enough of this pathetic company. They should change from yellow to RED. Red, is all i see when seeing, dealing or hearing from or with MTN.
Good day Clinton,
Good day Johannes,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with our support department.
We will revert to you.
Warm regards,
Mazwi Zuma
Complaints Analyst
Good day Clinton,
Good day Johannes,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with our support department.
We will revert to you.
Warm regards,
Mazwi Zuma
Complaints Analyst
Good day Clinton,
AS per our telephonic conversation, the issue is resolved.
Warm regards,
Mazwi Zuma
Complaints Analyst
Good day Clinton,
AS per our telephonic conversation, the issue is resolved.
Warm regards,
Mazwi Zuma
Complaints Analyst
