Recycling SIM Card

Item: MTN South Africa
Rating: 1
Author: Abdul M

MTN just deleted my prepaid SIM card that I was using on AFRIHOST. Got the SIM on the 26/07/2017. Was recycled yesterday. No answer from MTN. The poor service just gets worst on a daily basis.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

11 Sept 2017, 18:51

Thank you for your post.

We apologize for any inconvenience incurred. We do pick up that the cell number is connected to MTN network, Please contact AFRIHOST on *** to assist you with further information .

Allowed APN
PDP ID APN ID EQOSID APN Name

Information for MSISDN : ***
Allowed APN
PDP ID APN ID EQOSID APN Name
1 - 1988 myMtn or Internet allowed (Wildcard APN)
2 1*** AFRIHOST

Kind Regards,

Alice van der Merwe

Best regards,

MTN South Africa's reply11 Sept 2017, 18:51

Official

Thank you for your post.

We apologize for any inconvenience incurred. We do pick up that the cell number is connected to MTN network, Please contact AFRIHOST on *** to assist you with further information .

Allowed APN
PDP ID APN ID EQOSID APN Name

Information for MSISDN : ***
Allowed APN
PDP ID APN ID EQOSID APN Name
1 - 1988 myMtn or Internet allowed (Wildcard APN)
2 1*** AFRIHOST

Kind Regards,

Alice van der Merwe

Best regards,

Abdul M's updateReviewer Update

12 Sept 2017, 07:41

What is the point that it is on the network? It was recycled. Someone else is using a SIM card that I had! Own your incompetance. You should have never recycled the SIM in the first place.

Abdul M's update12 Sept 2017, 07:41

Reviewer Update

What is the point that it is on the network? It was recycled. Someone else is using a SIM card that I had! Own your incompetance. You should have never recycled the SIM in the first place.