MS
Michael S
1 reviews | Active since Sept 2015
21 Sept 2015, 18:04
RECURRING 10GIG BUNDLE DEBITED - NOT APPROVED
3 MONTHS ago I received a phone call from MTN asking if I wanted a ONCE OFF promotional bundle of 5 gigs and 5 gigs free data for R160. However MTN have billed me for 10 gigs (over R500
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MTN South Africa's replyOfficial
23 Sept 2015, 07:55Hello mikejschenck,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply23 Sept 2015, 07:55
Official
Hello mikejschenck,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department supervisory team for assistance.
Warm Regards
Nompumelelo
REQ:***