Record ruiners
<p>My name is brumelda chauke and i have a complaint against MTN.i've been a loyal mtn customer for over 7 years and did an upgrade in 2015 September for an Iphone6 then it cracked a lens then i booked in for repairs then was told the quote is 6250 then rejected the quote then they told me to pay 330 to have it back but i took a couple of months to pay it and when i finally did i was told MTN sold it nd i decided not to continue with paying them and i called them...but now they have decided to list me on adverse without telling me as they did when they sold my device without my consent...u r ruining my credit record</p>
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MTN South Africa's replyOfficial
27 Feb 2017, 22:50Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply27 Feb 2017, 22:50
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
's updateReviewer Update
28 Feb 2017, 18:11I really hope there is a solution or a way because this is my name we playing with...i'm way too young to be ruined gragged like this..considering i always paid my contracts but now i should pay for something i didnt gain from and didn't have a problem paying...i've called in mannier times and was told i would get a response but nix dololo
's update28 Feb 2017, 18:11
Reviewer Update
I really hope there is a solution or a way because this is my name we playing with...i'm way too young to be ruined gragged like this..considering i always paid my contracts but now i should pay for something i didnt gain from and didn't have a problem paying...i've called in mannier times and was told i would get a response but nix dololo