GK
Gabriel K

1 reviews | Active since May 2015

14 May 2015, 09:14

Reconnection taking 12 days

Paid my acc in full over the long weekend and still waiting for reconnection after 12 days. Plenty of Emails sent from both branches assuring me every time 2 days but nothing even tried 808 over 100 times.<br> My number is ***.

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 May 2015, 14:13
Official
Hello Gabriel1975,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that your number has been un-suspended and it is currently active.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***

Best regards,