Reconnection problems
<p>MTN debited my account monthly. Theystopped doing this November last year and i only picked it up when i got a sms from hammond and pole (legal firm). i agreed to pay off my outstanding balance - did this last month (21 july 2016). MTN has been instructed to activate my account. it is now more than 20 days and as yet mtn has not done it. i am struggling to get mtn lagal department to do this. why the delay? this is very poor service. very very poor.</p>
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MTN South Africa's replyOfficial
14 Aug 2016, 16:39Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that your number ********** 018 have been reactivated on the 12/08/2016 please try using it should work properly.
warm regards
mike
REQ: **********
Best regards,
MTN South Africa's reply14 Aug 2016, 16:39
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that your number ********** 018 have been reactivated on the 12/08/2016 please try using it should work properly.
warm regards
mike
REQ: **********
Best regards,