RD
RONITA D
1 reviews | Active since Mar 2015
28 Mar 2015, 12:02
RECONNECTION OF SUSPENDED LINE
CAN ANYONE HELP ME. I AM TRYING TO SPEAK TO SOMEONE TO GET MY LINES RECONNECTED FOR PAST WEEK. AFTER HOLDING ON FOR 30 MINS YOU CALL GETS CUT THIS IS REDICULOUS. WNET INTO A STORE ON 2 OCCASSIONS AND ADVISED TO LEGAL DEPARTMENT. I WENT AS FAR AS TO SEND PROOF OF PAYMENT BUT TO NO AVAIL.CAN YOU HELP ME
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Replies (1)
MTN South Africa's replyOfficial
01 Apr 2015, 17:48Hello RONITAD,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been resolved,as per our systems and your line should be working within 2-24 hours.We profusely thank you for being patient with us.
Kind Regards,
Charles.
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been resolved,as per our systems and your line should be working within 2-24 hours.We profusely thank you for being patient with us.
Kind Regards,
Charles.
REQ:***
MTN South Africa's reply01 Apr 2015, 17:48
Official
Hello RONITAD,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been resolved,as per our systems and your line should be working within 2-24 hours.We profusely thank you for being patient with us.
Kind Regards,
Charles.
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been resolved,as per our systems and your line should be working within 2-24 hours.We profusely thank you for being patient with us.
Kind Regards,
Charles.
REQ:***