Reconnect my internet or repay me: WITH IMMEDIATE EFFECT!

An agent called me to say that I've paid in advance for August and September 2025. Data allocations are done on the 1st of every month and the cut-off that qualifies customers to such is on the 25th of every month.

The very same agent said that my account payment is only due on the 4th of every month, which completely disqualifies the 'data allocations' and 'cut-off date' explainations. I get paid on the last day of the month. What annoys me most is that this supposed disclaimer wasn't discussed with upon taking the deal. Is it my fault that I didn't ask, or do your sales agents not received adequate training?

So it's either my connection is reinstated with immediate effect or you pay me the amount of R800 paid on 30 June 2025 with immediate effect, no waiting time.