RECKLESS CREDIT PROVIDING AND POOR SERVICE

LAST YEAR ROUND ABOUT AUG/OCT SUDDENLY MY PHONE WAS SOFT LOCK, RECEIVED SMS THAT MY ACC IS OVER LIMIT R6000 WENT INTO MTN SHOP AT GARDEN ROUTE MALL AND ASKED ABOUT MY CREDIT LIMIT WHO AND WHEN DID I ASKED FOR A CREDIT LIMIT. THE ANSWER I GOT WAS THAT I HAD AN OPEN BROADBAND CONTRACT AND MY LIMIT WAS R6000. THEY COULD NOT PROVIDE ME WITH A DETAILED DATA ACC. AFTER 2MONTHS I GAVE UP PAID THE ACC SO THAT I COULD HAVE MY PHONE WORKING AGAIN. I WENT INTO THE SHOP AND CHANGE MY LIMIT TO R0.01. <br> WHEN I UPGRADE MY TABLET A FEW MONTHS LATER I WAS TOLD THAT MY ACC IS IN ARREARS WITH R1889. THAT WAS AFTER THEY SMS MY ACC AMOUNT FOR THE LAST FEW MONTHS R777 WHICH WAS PAID EVERY MONTH. IN MARCH I UPGRADE MY PHONE THE ACC WAS OVER R2000. <br> I QUERIED THIS AT THE BRANCH AND AGAIN IT WAS THIS OPEN BROADBAND STORY. ASKING BUT MY LIMIT IS R0.01 HOW IS THIS POSSIBLE. LOCK A COMPLAINT IN SHOP NO REPLY. LOCK A COMPLAINT ON THE MTN WEBSITE EVERY MONTH AFTER I RECEIVED A BIGGER AND BIGGER ACC NO REPLY.<br> WENT INTO THE SHOP LAST MONTH MUCH TO MY SURPRISE MY ACC IS NOW OVER R 16000 HOW AND WHERE IT COME FROM IS A COMLETE MISTERY TO ME. <br> <br> MTN NO PHONE CALLS, NOW SMS, ONLY EMAILS <br> <br> THANK YOU