1 reviews | Active since Jul 2011
Recharge with the "reward points" and you can NEVER use that airtime.
<p>The reward point system MTN use is not bad, honestly i recharge Data quite alot, but recently i put R10 on and i havent been able to use that airtime.</p> <p> </p> <p>It just keeps saying you have insufficient funds, i went and recharged, low and behold i can call, but as soon as i get close to that R10 it says again insufficient funds.</p> <p> </p> <p>Please rectify this, as its seriously frustrating.</p>
Good day David,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that as per business rules, airtime purchased using MTN 141 Loyalty points can only be used for MTN-MTN calls.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Good day David,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that as per business rules, airtime purchased using MTN 141 Loyalty points can only be used for MTN-MTN calls.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***