tL
thabiso L
1 reviews | Active since Jan 2015
02 Dec 2015, 08:12
recharge voucher
yesterday at around 13h40 i called your contact centre as i bought a recharge voucer for R15.00,which one digit was not clear,the lady aksed for this number:SAVVF 1 YGJQ4N on the voucher which i gave to her and some of the recharge viucher numbers that i was able to see,she then told me that she has loaded of which even this morning it doesnt reflects.Even if its just a small value airtime but this gotta show how your service is
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MTN South Africa's replyOfficial
04 Dec 2015, 15:19Hello thabisodopi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed I have sent the pin numbers to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed I have sent the pin numbers to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply04 Dec 2015, 15:19
Official
Hello thabisodopi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed I have sent the pin numbers to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed I have sent the pin numbers to you.
Regards
Thabelo
REQ:***
Best regards,