SN
Solulele N
1 reviews | Active since Sept 2012
12 Jun 2015, 17:08
Receiving Junk Calls
I've been receiving call from MTN saying I have an outstanding amount on my account while my account is up to date. I'm not happy at all about this as I see it as an insult.<br> <br> Please check your system and stop calling me!!!
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Replies (1)
MTN South Africa's replyOfficial
19 Jun 2015, 08:46Hello sndzwayiba,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We apologise for the messages that you received, your account is up to date, you only owe the current invoice dated 2015-06-13 for R652.01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We apologise for the messages that you received, your account is up to date, you only owe the current invoice dated 2015-06-13 for R652.01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply19 Jun 2015, 08:46
Official
Hello sndzwayiba,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We apologise for the messages that you received, your account is up to date, you only owe the current invoice dated 2015-06-13 for R652.01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We apologise for the messages that you received, your account is up to date, you only owe the current invoice dated 2015-06-13 for R652.01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,