JV
Joubert V

1 reviews | Active since Aug 2018

30 Aug 2018, 15:44

Received unwat

I received a phone on Tuesday which I did not request, I then contact MTN to come fetch the phone and spoke to Warren he said he will fetch the phone even now the phone is still sealed I'm not gonna pay for the phone that I don't like. The phone is MTN Mobile Plus.

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Aug 2018, 04:35
Official

Good day Joubert,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that you would need to contact MTN mobile plus directly to resolve your complaint. They can be contacted via their website http://www.mobilesplus.co.za/#contact-us or e mail *** . Their contact number is ***.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,