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David E
1 reviews | Active since Nov 2009
22 Apr 2015, 06:21
Receive SMS all hours of the night.
I am so tired of SMS waking me up with SMS's in the middle of the night. These promotional messages arrive like midnight, 4am, 6 am and all sorts of inappropriate times. Not only spam - it now borders on harassment!!
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Replies (1)
MTN South Africa's replyOfficial
06 May 2015, 10:35Hello dfmsrsa,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We will be able to request that your number be removed from our promotional marketing notifications, however we will need to confirm what promotional information you've been sent.
Kindly can send us an e-mail to *** with the details of the SMS's you've been receiving.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We will be able to request that your number be removed from our promotional marketing notifications, however we will need to confirm what promotional information you've been sent.
Kindly can send us an e-mail to *** with the details of the SMS's you've been receiving.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply06 May 2015, 10:35
Official
Hello dfmsrsa,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We will be able to request that your number be removed from our promotional marketing notifications, however we will need to confirm what promotional information you've been sent.
Kindly can send us an e-mail to *** with the details of the SMS's you've been receiving.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We will be able to request that your number be removed from our promotional marketing notifications, however we will need to confirm what promotional information you've been sent.
Kindly can send us an e-mail to *** with the details of the SMS's you've been receiving.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***